Edgil
home sitemap contact us
products company news and events support
   
 

SUPPORT

   

Support Services

    Tech Tips
    New Features
      FAQ
Using New Features
If your site has upgraded to EdgCapture 3.2 or above, you can take advantage of new features that deliver enhanced credit card security and more attractively formatted reports.
 
Entering credit card security codes

The credit card security code is a three- or four-digit number printed on the credit card that is not part of the embossed account number. Depending upon the type of credit card, the security code is known as CVV2, CVC2, or CID. Requiring the customer to provide a security code helps prevent fraud in transactions where payment information is transmitted by mail, phone or internet, because the value does not appear on receipts or statements, but only on the card itself.

On MasterCard, Visa, and Discover cards, the three-digit security code is on the back of the card on the signature plate after the full or partial account number.

On American Express cards, the printed four-digit number is on the front of the card above the account number.

All EdgCapture clients, including the Transaction Manager, accept the security code. In compliance with payment network regulations, the value is not stored in the EdgCapture database.That means this value does not appear on reports or in the Transaction Detail, and it is not copied when you create a new transaction using Copy and Paste.

When you submit a security code with a transaction, the payment network returns a reply indicating whether the code matches the account record. This reply is displayed in the Transaction Detail.

 
Producing reports in PDF format

EdgCapture's Report Manager now supports PDF reports. PDF files produce a uniform report appearance regardless of the printer and offer such features as alternate row shading. PDF files can be viewed and printed using Adobe (Acrobat) Reader.

Revised standard report scripts that support PDF output are included in new deliveries and upgrades. In addition, you will find new scripts that supply data for bank and front-end (OEP) reconciliation. You can continue to use the original report scripts for text output.

To set up PDF reports in the Report Manager, choose one of the new report scripts and select "PDF" for Output: File Type.

Note that EdgCapture supports automatic background printing of PDF reports only if Acrobat Reader version 4.05 is installed on the EdgCapture server. If a later version of Acrobat Reader or Adobe Reader (5 or 6) is installed, Report Manager can not print reports automatically. PDF files can always be printed manually from Acrobat Reader.